Privacy Policy

1. Introduction

Welcome to Nick Brookes (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.nickbrookes.co.uk (“Website”). By using our Website, you agree to the terms of this policy.

2. Information We Collect

We may collect and process the following personal data:

• Personal Identifiers: Name, email address, phone number, postal address.
• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Information on how you use our Website, including pages visited and time spent.
• Communication Data: Information you provide when you contact us via forms, email, or phone.

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our services.
• To respond to your enquiries and communicate with you.
• To analyse and improve the functionality of our Website.
• To comply with legal obligations and protect against fraud or security risks.
• To send marketing communications if you have opted in.

4. Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

• Consent: Where you have given us explicit permission to use your data.
• Contractual Necessity: When processing is necessary for the performance of a contract with you.
• Legal Obligation: To comply with legal or regulatory requirements.
• Legitimate Interests: Where processing is necessary for our legitimate business interests and does not override your rights.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party companies that assist us in running our Website (e.g., hosting, analytics, payment processing).
• Legal Authorities: When required to comply with legal obligations.
• Business Transfers: In case of a merger, sale, or transfer of our business assets.

6. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under the UK GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data in certain circumstances.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to certain data processing activities.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us using the details provided below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyse Website traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nick Brookes Group
Wardle Industrial Estate, Green Lane, Wardle, Cheshire, CW5 6DB
Email: [email protected]
Phone: 01829 580 008